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Like in any other business, sometimes the services rendered are inadequate. Let yourself be heard if you get bad service or suspect something odd, and seek another vet.

Our kitties deserve the best care and attention, and this is what we pay for!

The information below is for Canada. I will find the info for our US friends and post it here as soon as I find it.

Or, if you already know, send me the information from our contact form and I will add it to our site.

Complaints against a veterinarian:

Regulatory Body for Veterinary Medicine
Rose Robinson
2106 Gordon St.
Guelph, ON N1L 1G6

See the American Association of Veterinary State Boards for the US.

Complaints against a business (animal hospital, vet's office)

Better Business Bureau
130 Albert St.
Ottawa, ON K1L 5G4

Or find an online Canadian or American BBB.